For Independent Jewelers

Design freely. Price instantly. Deliver confidently.

Turn maybe later into a same-day yes. Design together in real time, with instant pricing as you go - from introduction to confirmation, right at the case.

Dream to done - from first design to final delivery

Diamond engagement ring Diamond engagement ring Diamond engagement ring Diamond engagement ring Diamond engagement ring
How it works
01
Design Beautifully

3D visualization with photoreal rendering that brings the piece to life, instantly - right in front of your customer.

02
Price in Real Time

Every design choice updates the price as you go. No follow-up quotes. No lost momentum. Decisions happen in the room.

03
Build with Confidence

A connected workflow brings CAD, setting, quality checks, finishing, and logistics into one clear process.

04
Stay in the Loop

View order status, next steps, and sales activity in one place. Clear expectations. No chasing updates.

Design Beautifully
Build with Confidence
Clear from Sale to Delivery
Stay in the Loop
Where you sell

A consistent custom experience, everywhere you sell.

Meet your customers where they are - in-store, online, or hybrid - with one connected way to design, review, and follow up.

In-store jewelry configuration
In-store

Sell custom with confidence, right at the case. Design together with live visuals, instant pricing, and a shareable design summary for easy follow-up.

Hybrid jewelry experience
Hybrid

Start anywhere. Finish with certainty. Continue the same design across conversations, with saved details, instant pricing, and seamless follow-up.

Online jewelry configurator
Online

Bring the showroom experience to the screen. Make it easy to explore options, review designs, and move forward with clarity - even when they're not in store.

For retailers

Built for the way jewelry stores actually operate.

Everyone has different needs. Caratwise keeps store associates, back-office teams, and owners aligned in one place.

Store associate
Store Associates

Empower every associate to take your customer from Dream to Done. Vibrant visuals and real-time pricing move the conversation from introduction to confirmation.

Team-wide capability Complete confidence Same-day yes
Owner and leader
Owners & Leaders

Standardize the experience and stay close to performance, even across multiple locations. Scale without complexity.

Scale without complexity Clear operational visibility Fast adoption
Back office team
Back Office Teams

Bring mounting, diamond, and bench coordination into one clear workflow. Clear specs. Fewer handoffs. Orders stay aligned and approvals keep moving.

Unified order flow Consolidated sourcing Guided onboarding
FAQs

Common questions.

Caratwise is a platform built for custom jewelry. It helps you design pieces with customers, keep pricing clear as choices change, and keep the order moving through production in one connected flow.
We do not charge any upfront implementation fees. Pricing is a monthly platform fee tailored to the size and needs of your business. Once we understand your setup and goals, we'll provide clear, transparent pricing with no surprises.
In-store onboarding can be done in mere days. As soon as you're ready to proceed, we'll help you set things up and train your team so you can use Caratwise confidently with customers right away.
No. Caratwise is designed for retail teams, not IT teams. The goal is a workflow your staff can learn and use confidently on the showroom floor.
That's what we mean by "deliver confidently." Once your customer places their order, it moves into a coordinated production flow. Our goal is to keep specs clear and give you better visibility into progress, so you're not relying on scattered updates.
Caratwise custom bridal jewelry
About us

Made for independent jewelers. Built by people who know the work.

"It's not about replacing the jeweler. It's about helping jewelers thrive."

Independent jewelers are being asked to deliver a more modern custom experience - faster, more visual, and easier to follow - without losing what makes them special. Caratwise was built to support that reality.

A unit of H.K. Designs

See what custom can feel like with certainty.